The delivery charge is automatically added to your order and you will see the total amount you have to pay before you confirm the order. Unfortunately we have to charge carriage but we attempt to keep it to a minimum.

All orders over £50 or weighing more than 2 kilos will require a signature. If you are liable to be out, please give an alternative delivery address or type instructions into the notes section as you place your order.

Fast Delivery Prompt Despatch

Within 48 hours, subject to availability.

Occasionally items are not immediately available - we will then despatch as much of your order as we can immediately and back-order the unavailable item for delivery at a later date at no extra charge. We only collect payment for items as despatched.  Please note we will contact you if your item is unavailable for next day delivery if you have selected it.  We will make every to attempt by using the contact details you supply.

NB
For orders to mainland Europe and Rest of World, the cost for carriage is calculated on order package weight and final destination. The price given at checkout is a guide only and an accurate postage cost will be calculated and shown clearly on your invoice which will be sent with your goods. If you would like to know this figure before despatch please feel free to contact us for a quote.

ANTIFOUL & PAINT ORDERS
Please be aware that we can only send antifoul & Paint products within Mainland UK. We CANNOT send antifoul & paint outside of Mainland UK. If you have any questions regarding this please feel free to contact our Mail order department.

LIFEJACKETS & CO2 CANNISTERS
Please be aware that we cannot currently send lifejackets with CO2 cannisters included outside of the EU, this is due to the fact we rely on air mail when sending outside of the EU.  We can be contacted on the matter and can try to assist with these orders if required. 

LIQUIDS & CHEMICALS

Please note we are unable to deliver liquids or chemicals overseas.

Sale of Knives
 In accordance with UK Law (The Offensive Weapons Act 1996), we are unable to sell knives to anyone under 18 years of age.

We are unable to send knives to overseas destinations.

If you need to return an item to Force 4 Chandlery online, please follow these simple steps:
1. Please contact us by phone or email on returns@force4.co.uk. This way we'll be able to determine whether you would like to return the product for a refund or whether you'd like to exchange the product.
2. We'll now be able to give you a returns number, this returns number will need to be attached onto the item you send back, and ideally marked somewhere clearly on the address label as well.
3. Once we receive the item we'll be able to proceed with a refund or an exchange.

BFPO

Parcels less than 2Kg in weight & less than £75 in value, shipping charge = £5.95
Parcels more than 2Kg in weight but no more than 30Kg in weight and more than £75 in value, shipping charge = £17.50
Maximum weight for delivery to ships is 11Kg